Help Center

Got questions? We've got answers. Browse our FAQs below or reach us directly on
WhatsApp at +971 50 529 2339. We're happy to help!

Contact Us

If you have any questions or need immediate assistance, click the button below to get in touch with our customer service team.

 Contact Us

Shipping & Delivery

How much does delivery cost?

How long does delivery take in Dubai, Sharjah & Ajman?

How long does delivery take in other Emirates?

Are orders tracked?

How do I get same-day dispatch?

Payment Information

Do you offer Cash on Delivery?

What cards do you accept?

Do you accept digital wallets?

Can I pay by instalments?

How do I use Tabby?

Is online payment secure?

Returns & Exchanges

How many days do I have to return an item?

What condition must the item be in for a return?

Is there a return shipping fee?

Can I exchange for a different size?

Product Quality & Sizing

Are your clothes true to size?

Is the fabric suitable for Dubai's weather?

What if my size is out of stock?